I can't access my Facebook messenger

I can't access my Facebook messenger


If you're having trouble logging into Messenger, please make sure that you have the most up-to-date version of the Messenger app installed. To do this, go to your phone or tablets's app store (example: Apple App Store, Google Play Store) and download any updates.
If you're having trouble logging into your Facebook account, here are some things you can try.

Try recovering your Facebook account
  • Go to facebook.com/login/identify and follow the instructions. Make sure to use a computer or mobile phone that you have previously used to log into your Facebook account.

If your password isn't working or you don't remember your password
Try resetting your password.
Change Your Password
To change your password on Facebook if you're already logged in:
  1. Click account settings in the top right corner of any Facebook page and select Settings.
  2. Click Security and Login.
  3. Click Edit next to Change Password.
  4. Enter your current password and new password.
  5. Click Save Changes.
If you're logged in but have forgotten your password, follow the steps under Change Your Password then click Forgot your password? and follow the steps to reset it. Keep in mind that you'll need access to the email associated with your account.

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